Online & Mobile Banking FAQs
Below is a full list of information on OE Federal’s Online & Mobile Banking.
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Is the mobile app free to use?
We do not charge any fees to use Online Banking or our Mobile App. However, depending on your service provider and plan, data charges may apply.
Where can I download the mobile app?
For iPhone users, you can download the app from the Apple App Store by searching for OE Federal or by clicking here.
For Android users, you can download the app from the Google Play Store by searching for OE Federal or by clicking here.
How secure is Online & Mobile Banking?
We use multiple layers of encryption to make sure that your money and your personal information is safe.
Which accounts can I access through Online & Mobile Banking?
All accounts are accessible through Online & Mobile Banking.
What do I need to start using online banking and how do I enroll?
Enroll in online banking here. You’ll need your member number and the primary account holders social security number to complete enrollment.
Where can I find more information about how to use Online & Mobile Banking?
We have a collection of how-to videos on our YouTube channel.
What can I do through Online & Mobile Banking?
Online & Mobile Banking allows you to do the majority of your banking needs. Some of the major features include; transferring money between accounts, pay any OE Federal loan, send money to anyone at any financial institution with Zelle, deposit checks, pay bills with Bill Pay, schedule automatic transfers between accounts, set up balance alerts, view statements and transaction history, find OE Federal and ATM locations, apply for loans, open accounts, and contact our support team.
Visit our YouTube channel for step by step instructions on how to perform some of these features.
How do I obtain my member number?
We’ll provide your member/account number in one of two ways:
- Members who complete our Online Membership Application and do not require additional review will receive their member number immediately.
- For members who apply through a paper application or whose Online Membership Application requires additional review, will receive their member number via email after their membership is opened.
Once your membership is established, you can also obtain your member number by phone or by visiting any branch location.
What is the routing number?
Our routing number is 321176260.
How do I order checks through online banking?
- Login to online banking.
- Click on Statements & Services from the menu
- Click on Check Reorder
Do you offer mobile deposit?
Yes! Download the mobile app from the Google Play Store and the Apple App Store to start using mobile deposit today!
Am I able to transfer funds from another financial institution to OE Federal? Is there a service charge?
Using your account number and our routing number (321176260), you can establish automatic transfers between financial institutions. There is no fee to receive funds to your OE Federal account.
Can I apply for a loan through online banking?
Yes! Login to online banking and select “Apply For a Loan” from the menu.
What is the business hours for member services?
You can reach us at (800) 877-4444, 7:30 am to 6 pm Monday through Friday. Branch hours vary by location. Check our ATMs & Branches Page for more information.
Can I speak to someone at OE Federal Credit Union on the weekend or after hours?
Yes, we have telephone support available for you outside of our standard business hours. Call us at 800.877.4444 to reach someone.