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Don’t be Tricked by Fraudsters Pretending to be OE Federal Fraud Department!

Stopping fraud remains an ongoing global challenge in our industry. Fraudsters are using more sophisticated ways to mislead you into sharing account information and personal data by posing as someone from OE Federal Fraud Department.

Fraudsters are spoofing our number to trick you into thinking it's us. To help protect you from scams, be aware that OE Federal Fraud Department will never call you and request: Online/Mobile Banking Login Information, One-Time Passcodes used to access Online/Mobile Banking, Full Debit/Credit Card Number, Debit/Credit Card PIN, Debit/Credit Card Security Code, Full Social Security Number.

If you receive a call from someone claiming to be from OE Federal Fraud Department and they request any of this information, hang up immediately and contact us at 800.877.4444.

Fraud Safety Resources >>

Digital Wallet

Put OE Federal in your digital wallet today!

Learn
FAQs

Digital Wallet

Securely store your credit and debit cards on your mobile device. These apps include Apple Pay®, Samsung Pay, and Google Pay.

Includes Apple Pay®, Samsung Pay, & Google Pay
Helps reduce fraud
Contactless payment
Simplify what’s in your wallet
Saves time

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Frequently Asked Questions

What is a digital wallet?

A digital wallet stores your credit and debit cards on your mobile device.
What digital wallet apps does OE Federal support?

You can link your OE Federal credit and debit cards to Apple Pay®, Samsung Pay, and Google Pay.
Is a digital wallet secure?

To help protect you, your card number and personal information are not stored in digital wallet apps.
How do I know if a merchant accepts a digital wallet?

Look for the digital wallet logo or the contactless symbol at checkout.
Can I use my digital wallet at traditional payment terminals?

Yes, Samsung Pay uses MST technology to replicate the magnetic stripe on the credit or debit card. This allows you to use Samsung Pay with most traditional terminals. Apple Pay® and Google Pay require the terminal to be set up for contactless payments.
Can I use my digital wallet to pay internationally?

Yes, you can use Apple Pay®, Samsung Pay, and Google Pay when traveling internationally at stores that accept contactless payments. Please note that foreign transaction fees may apply.
Do transactions made with digital wallets have the same fraud protections as those made with a physical card?

Yes, you are given the same fraud protections when paying with a digital wallet that you would, if you paid with a physical card.
What happens when my card gets replaced?

When a card is replaced or expires, the existing card in your digital wallet will generally associate with the new card. In the instance this does not happen, you may see an alert with the digital wallet application. You can register the new card to your device as you did originally.
What if my mobile device is lost or stolen?

Notify your phone carrier if your phone is lost or stolen. You should also notify OE Federal at 800.877.4444 if you feel your card information has been compromised.