Frequently Asked Questions
How do I sign up for rewards and redeem points?
- Apply for a Visa STEEL Rewards Card from OE Federal
- Visit www.uchooserewards.com
- Login—first-time users will need to register first and create a user profile
- Manage and keep track of your points through the uChoose Rewards website
- Redeem your points online for travel, event tickets, merchandise, cash, and more
What are the point requirements?
These may vary depending on the account. You can find more information on the uChoose Rewards website [link].
When can I redeem points?
You can redeem points at any time once you have reached the minimum amounts for redemption.
What is the minimum amount of points I can redeem for merchandise?
What is the minimum amount of points I can redeem for cash?
Can I share points?
Unfortunately, points are not transferable from one person to another.
Where can I view my point activity?
To see your activity, visit www.uchooserewards.com.
How do I apply for a Rewards card?
Complete a VISA loan application.
What should I do if I need help?
For support on rewards points, we offer the following options:
- Call or text the Credit Union at 800.877.4444, M-F, 7:30am – 5:00pm (PT)
- Contact UChoose by calling 844.617.6996, M-F, 6am – 6pm (PT)
- “Live Chat” feature available at www.uchooserewards.com M-F, from 6am – 6pm (PT)
Strike Relief: To be eligible for Strike Relief, you must meet the following requirements: (1) you must have worked at least 20 hours per week during the 30-day period before the official strike; (2) you must be a cardholder for at least one year; (3) your account must be in good standing; (4) you must be on strike or lockout for 30 or more consecutive days within the last six months. Strike relief will defer your monthly minimum payment for up to 3 months from when you begin your strike.
Union Rebate: OE Federal will return 1% of the gross interest you pay annually on your VISA account(s) to a charity selected by your Local Union. Your Union (including members and family members) must accumulate $50 or more in benefits each calendar year for a donation to be made. Individual members and Unions do not receive a tax benefit from the donations made by the Credit Union through this program.
Loyalty Deposit: OE Federal will give back 1% of the gross interest you pay annually on your VISA account(s) in the form of a dividend at the end of each calendar year.
*Certain terms, conditions, and exclusions apply. Refer to your Visa guide benefits for further detail.
uChoose Rewards: Rewards Points are available only for new purchases made with the Visa STEEL Rewards Card: cash advances and balance transfers are excluded and do not redeem points. Point redemption amounts vary per item. Refer to the Program Rules, Terms and Conditions by logging into www.uchooserewards.com.